THE Saint Lucia Bureau of Standards (SLBS) has successfully completed the first year surveillance audit for the three-year certification to the ISO 9001:2015 Quality Management System standard.
The audit conducted in March 2018 has recommended that the SLBS maintain registration to the ISO 9001:2015 certification.
According to a SLBS press release, āThe surveillance audit is a check of the system to ensure that the SLBS is consistently maintaining and delivering an effective quality management system, and drives continuous improvements to products, services, and internal processes.ā
The surveillance audit was conducted over two days by the independent accredited registrar company, Perry Johnsons Registrars of the United States.
According to the release, āISO 9001 is the worldās most popular quality management system standard that helps businesses demonstrate their ability to consistently provide products and services that satisfy customer, statutory and regulatory requirements.
āThe certification aims to enhance customer satisfaction through the effective application of a companyās system, including processes for improving the system while assuring compliance with regulations.ā
The scope of the SLBSā certification extends to most processes across the organization.
The release concluded, āAchieving ISO 9001 certification highlights the SLBSā commitment to consistently measure quality by defining and documenting procedures to ensure the consistency of outputs and instituting corrective actions when required.ā