DIGICEL on Thursday unveiled its new look “My Digicel App” that boasts dozens of cool new features like managing your Digicel account, access to social media newsfeeds and a customer feedback portal – making it the go-to place for all things Digicel.
In addition, the app is free to use, meaning customers are not using a single MB of their data to access the information and content available on the app.
The newly-designed app introduces a user-friendly interface that comes with a whole host of new features such as allowing customers to send top up to any Digicel phone, locally or internationally, view account information, opt in and out of plans and see the latest promotions and offers – all of which is available 24-hours a day, free of charge to customers.
The app also includes social media feeds so that customers can connect with Digicel through Twitter and Facebook and take advantage of exclusive offers that are only available through the app.
Digicel Group Chief Commercial Officer, Claudio Hidalgo, said: “We are excited to be introducing our newly-designed “My Digicel App” that makes it easier for customers to access all of our services free of cost at any time using their smartphones. The new app boasts all the great features that customers have come to know and love, as well as a host of new ones such as sending credit to friends and family at home and abroad and accessing Digicel’s social media newsfeeds for the latest updates.”
“We wanted to create one place where our customers could access all things – from sending and receiving top up, to activating plans, accessing special offers and getting the latest news – the new “My Digicel App” does just that. The app also includes a feedback feature where customers can share their views on the app and its functionalities so that we can work to improve it on an ongoing basis,” concluded Hidalgo.