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06th March 2010
The duty of utmost good faith

Before a contract of insurance is concluded, it is vital that both parties to the contract, the insurer and the insured are open and honest in revealing all the material facts to each other pertaining to the contract. In Latin, this is called uberrimae fidei; utmost good faith.
In the leading case of Carter v. Boehm, Lord Mansfield explained:
Insurance is a contract of speculation. The special facts upon which the contingent chance is to be computed lie most commonly in the knowledge of the assured only; the underwriter trusts to his representation and proceeds upon confidence that he does not keep back any circumstance in his knowledge to mislead the underwriter into a belief that the circumstances do not exist. The keeping back of such circumstances is fraud, and therefore the policy is void. Although the suppression should happen through mistake, without any fraudulent intention, yet still the underwriter is deceived and the policy is void; because the risque run is really different from the risque understood and intended to be run at the time of agreement.... The policy would be equally void against the underwriter if he concealed. ... Good faith forbids either party, by concealing what he privately knows to draw the other into a bargain from his ignorance of the fact, and his believing the contrary.
Lord Mansfield’s definition of disclosure in 1766 should be taken within the context of modern society. Information is more accessible and the insurer is not as reliant on the insured to supply all material facts without the possibility of seeking further information elsewhere. In addition, such a wide ranging duty of disclosure is no longer generally relied on by the insurer.
This pre-contractual duty of disclosure applies equally to insurers and insured. In terms of the insured, an applicant for insurance is under a duty to disclose all material facts, up to the date that the contract is signed. This duty is continual, as long as the contract is active; both parties have a duty to disclose any new information that comes to light which could affect the contract.
The expectation of the insurer is that the insured has been truthful about all statements made in relation to the insurance contract. Further, the insured would not have withheld any critical information which the insurance company would subsequently rely on in the insurance contract.

 
 

If the insured does not disclose all material facts within his or her knowledge, this is fraud and the contract would be void. All information not given at the time that the contract has been signed but done by mistake and not with the intention to mislead the insurer is a defence for fraud.
The insured has a duty to disclose all material facts, and not opinions. It is not always clear what is considered a fact or an opinion. For example, if a question on the insurance form asked whether the potential insured is a good driver, and he or she answered in the affirmative, is this a matter of opinion or a fact. Another question could be how many accidents has the potential insured been in the last five years. Would a good driver be an individual who has not been in any accidents in the last five years, if so, what if the accidents were deemed the fault of the other driver involved in the accident?
It is also a question of knowledge, the insured has a duty to disclose all material facts which he or she knows, and cannot reveal facts which are not known to him or her. Further, an individual may innocently not reveal a particular fact because he or she does not think it is relevant to the application for insurance.
The duty of utmost good faith is a legal doctrine that governs insurance contracts. It is based on the full declaration of all material facts outlining the exact nature and potential risks for the insurer. It does not give rise to a fiduciary relationship between the insurer and the insured. Therefore, it is not similar to the relationship between a principal and an agent or a trustee and a beneficiary.
Ms. Trudy O. Glasgow is a practising attorney at the law firm Gordon, Gordon & Co., (and has also taught law at University level in the UK)*
This column is for general use only, for advice specifically for your case, please see your lawyer.
Next week: The difference between a condition and a warranty


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