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30th January 2010
1st National Bank Takes Three National Business Awards

Winning the top National Business awards in Customer service, Community support and The prized Prime Minister’s Award for Innovation, indigenous financial institution, 1st National Bank distinguished itself as a true local success story.
Said, Managing Director Carlton Glasgow at the awards “ The entire team is thrilled to receive this acknowledgement, that our deep investment in customer service, both personal and via innovative technology, has yielded such excellent response. Our customers are the real winners everyday and each award tells a story of our commitment to our customers and communities”.
1st National Bank has been a long-time supporter of communities across the nation in the areas of education, health, sport, youth and culture via a diverse set of community programmes and projects.
With innovative approaches like extended banking hours and special Saturday and 365day service at some business units , the Bank has clearly impacted on the market.
 
 
Customers of the Bank have also seen innovative technology products such as online, and mobile- banking…all designed to meet changing customer needs for convenience and speed while assuring security and reliability.
One particular market-changing innovation – MoBanking: the mobile online banking service unique to 1st National Bank customers, was handpicked to receive the Prime Minister’s award for innovation, proving the words of the MD who maintained,” Innovation and technology must be relevant, value-adding and highly reliable if it is to serve the customer to the 1st National Bank standard.”
1st National Bank has, since its formation seventy two years ago, continued to serve its customers and the community surrounding every branch as a proud and involved corporate citizen. Through this same community-centered approach to service and national support activities, the Bank has become a landmark institution, one through which the simple man and woman has access to the best and newest financial tools and services.

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